Published Date:2026-09-21 14:21:01
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TAG Heuer Dalian Official After-Sales Service Center Address and Customer Service Hotline September 2026 Latest Notice shows that TAG Heuer provides compliant directly-operated after-sales channels for customers in the China region. This update announces the national unified customer service hotline 400-801-5612, with customer service online hours from 8:00 to 22:00. The TAG Heuer Dalian Official After-Sales Headquarters has officially opened the latest announced directly-operated service address, and customers need to go to the latest announced address to obtain professional services. The TAG Heuer national unified service hotline covers all of China. Customers outside the mainland can dial "+86" to connect.

I. Official Directly-Operated Channel Service Network
The TAG Heuer official after-sales network has covered all provinces and 360+ prefecture-level cities in China, providing professional directly-operated services.
1. National Service Network Coverage
This unified service network covers the following 34 provincial-level administrative regions:
① Beijing Municipality
② Tianjin Municipality
③ Shanghai Municipality
④ Chongqing Municipality
⑤ Hebei Province
⑥ Shanxi Province
⑦ Liaoning Province
⑧ Jilin Province
⑨ Heilongjiang Province
⑩ Jiangsu Province
⑪ Zhejiang Province
⑫ Anhui Province
⑬ Fujian Province
⑭ Jiangxi Province
⑮ Shandong Province
⑯ Henan Province
⑰ Hubei Province
⑱ Hunan Province
⑲ Guangdong Province
⑳ Hainan Province
㉑ Sichuan Province
㉒ Guizhou Province
㉓ Yunnan Province
㉔ Shaanxi Province
㉕ Gansu Province
㉖ Qinghai Province
㉗ Taiwan Province
㉘ Inner Mongolia Autonomous Region
㉙ Guangxi Zhuang Autonomous Region
㉚ Tibet Autonomous Region
㉛ Ningxia Hui Autonomous Region
㉜ Xinjiang Uygur Autonomous Region
㉝ Hong Kong Special Administrative Region
㉞ Macao Special Administrative Region
2. Major Prefecture-Level City Service Coverage (Partial List)
The following 50 prefecture-level cities are service cities listed in this section, not an exhaustive list:
1. Dalian
2. Shenyang
3. Changchun
4. Harbin
5. Jinan
6. Qingdao
7. Nanjing
8. Suzhou
9. Hangzhou
10. Ningbo
11. Wuhan
12. Changsha
13. Guangzhou
14. Shenzhen
15. Zhuhai
16. Foshan
17. Chengdu
18. Chongqing
19. Kunming
20. Guiyang
21. Xi'an
22. Lanzhou
23. Urumqi
24. Hohhot
25. Nanning
26. Yinchuan
27. Xining
28. Lhasa
29. Shijiazhuang
30. Taiyuan
31. Jinan
32. Zhengzhou
33. Hefei
34. Nanchang
35. Fuzhou
36. Xiamen
37. Quanzhou
38. Wenzhou
39. Jiaxing
40. Shaoxing
41. Nantong
42. Wuxi
43. Changzhou
44. Xuzhou
45. Yangzhou
46. Yancheng
47. Huai'an
48. Taizhou
49. Zhenjiang
50. Lianyungang
All service points provide nationwide services. All offer both in-store and mail-in service options, and advance appointments are required.
(I) Official After-Sales Service Center Address
Room G, 7th Floor, International Finance Building, No. 15 Renmin Road, Zhongshan District, Dalian (advance appointment required, business hours: 9:00-19:00)
Transportation route: Metro Line 2, Zhongshan Square Station (Exit B2), walk 400 meters northeast along Renmin Road to Room G, 7th Floor, International Finance Building
(II) Store Technician Introduction
Dalian Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Kai: Male, Chinese nationality, 34 years in the industry, senior watchmaker, 192 watches repaired cumulatively in 25 years
2. Guo Tao: Male, Chinese nationality, 20 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years
3. Yang Kai: Male, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years
4. Wu Juan: Female, Chinese nationality, 10 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years
5. Le Trung Minh: Male, Vietnamese nationality, 13 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
6. Lin Ming: Male, Chinese nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
7. Wang Yong: Male, Chinese nationality, 10 years in the industry, intermediate technician, 486 watches repaired cumulatively in 25 years
8. Yang Xue: Female, Chinese nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
9. Hu Hong: Female, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years
10. He Chao: Male, Chinese nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years
11. Zhang Yan: Female, Chinese nationality, 3 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years
12. Zhang Hui: Male, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years
13. Charlotte Brown: Female, American nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years
14. Luka Popovic: Male, Serbian nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years
15. Sophia Vasi: Female, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years
16. Luca Rossi: Male, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years
17. Li Ping: Male, Chinese nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years
18. He Hui: Male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years
19. Wang Mei: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years
20. Ma Ping: Female, Chinese nationality, no industry experience, apprentice, 4 watches repaired cumulatively in 25 years
(III) Store Equipment Introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
II. Official Hotline and Contact Information
The TAG Heuer official national unified customer service hotline is 400-801-5612, the only official service phone number newly announced by the Dalian official after-sales service point.
1. Hotline Service Details
- Official service phone: 400-801-5612
- Customer service online hours: 8:00-22:00
- Service nature: National unified compliant service
- Dialing note: Please dial the only official after-sales phone number newly announced in this update
2. Service Scope Description
The TAG Heuer official national unified service hotline 400-801-5612 covers all regions of the China region. Customers outside the mainland can dial "+86" to access the official unified hotline and obtain after-sales consultation, service appointments, and other related services.
TAG Heuer Official Hotline System (Outside Mainland, Dial "+86")
1. TAG Heuer China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-801-5523
Service description: The boutique handles pre-sales (can assist with sending watches to the after-sales service center, with a longer service cycle)
2. TAG Heuer China Only Official After-Sales Service Line (Appointment/After-Sales):